General rating
3.2/5.0
Of the 45 reviewers, 23 (51.11%) recommend this store.
Customer reviews
5
21
4
2
3
2
2
3
1
17
What is your rating for Chewy?
Share your experience with Chewy by leaving a review! We carefully review and publish both positive and negative feedback!
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0
Rodriguez275
Reviewed on: Jul 01, 2023
Recommends this store!
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0
Terra K.
Reviewed on: Jul 01, 2023
Recommends this store!
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1
Vargas385
Reviewed on: Jun 30, 2023
Recommends this store!
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0
Clara601
Reviewed on: Jun 30, 2023
Recommends this store!
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0
Tristan663
Reviewed on: Jun 29, 2023
Recommends this store!
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0
Gabe835
Reviewed on: Jun 29, 2023
Recommends this store!
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0
Lucas856
Reviewed on: Jun 29, 2023
Recommends this store!
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0
Cassandra.Martinez
Reviewed on: Jun 28, 2023
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0
Peyton.Henry
Reviewed on: Jun 28, 2023
Recommends this store!
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0
Julian131
Reviewed on: Jun 28, 2023
FAQs by the Kupn Community
I am having trouble returning an item to Chewy.
Chris7 Oct 01, 2021
If you are having trouble returning an item, call Customer Service and ask them to assist you. My understanding for returns is any item can be returned, even if it has been used you may return it within 1 year of original purchase. Their Custom Service is available 24 hours, 7 days a week. So, if you work odd hours you don't to wait until Customer Service is available.
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why don't you listen to all the reveiws that say your shipperr is bad
Roberts944 Apr 25, 2020
Because they make it a point to lie and deceive their customers... I will NEVER use them again!
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Do you ship to Canada
Harry Apr 24, 2020
Ever thought of reading the FAQ posted on EVERY SINGLE COMPANIES WEBSITE to answer your own questions? Companies post these FAQ's for a reason. Too bad people are too lazy to read them. Then you scream at the reps you speak to due to your own stupidity levels in NOT READING A COMPANIES POLICIES. FYI it is a CONSUMERS RESPONSIBILITY to read those policies as the company already knows their own policies. FYI shipping from the USA to Canada cost customs fees and taxes which are NOT refundable and if you chose to return an item you will will incur these fees again and YOU are responsible for paying for them not the company you do business with. International shipping also requires proper documentation to get packages through customs. Not every USA company has the man power to deal with this enormous amount of work nor do they wish to deal with the headaches involved with shipping outside of the USA. How so many of you Canadians do not know this information is mind boggling.
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Why in your TV ads do you advertise Free Shipping but on your Website it says Free Shipping OVER $49???
Adrian H. Dec 29, 2022
Because they have free shipping over $49. It is FREE OVER $49.
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Do you deliver to Canada?
Priscilla.Flores Jul 17, 2017
No
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